Tuesday, January 8, 2008
Preparations
There are so many details to take care of, sometimes it's overwhelming. Today, January 8, we began making arrangements to stop various services such as telephone, cable, etc. People we talked to were very helpful, in some cases a bit too helpful. The phone company assured us that they would cancel our phone service, as directed, on January 22. Ten minutes later our phone went dead. Reaching customer service on the cellphone, (press #1 to pay bills; press #2 for repairs; press #3 for inquiries; press #4 to listen to music and advertisements while you wait for what seems eternity to talk to a real person who will probably connect you to someone else), anyhow, we did reach customer service and were told they had already realized their mistake and would fix it, however it would take a couple of hours. Four hours later and we're still waiting.
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